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- Red Hat Announces Enterprise Software Products, Enterprise Support Products,
- and Reseller Programs
-
- Las Vegas, NV - November 16, 1998 - Fall COMDEX - Red Hat Software today
- announced a new line of software and support products for the enterprise, plus
- new Red Hat Authorized Reseller programs aimed at enterprise system builders
- and value-added resellers.
-
- New Software Products
-
- Red Hat is adding to its award-winning line of software products with two new
- enterprise products: The Official Red Hat Linux 5.2 System Builder Edition
- and the Official Red Hat Linux 5.2 Commercial Server Edition.
-
- The System Builder Edition product is designed for resellers who are
- pre-installing Red Hat Linux operating system on server-class computers for
- enterprise accounts. It includes Red Hat Linux 5.2 software and documentation.
-
- The Commercial Server Edition product, also designed to be delivered
- pre-installed, includes all of the features of the System Builder Edition,
- plus a 90 day support package that gives the enterprise user 24 x 7 support
- out of the box for Red Hat Linux.
-
- New Support Products
-
- In response to unprecedented demand for commercial-strength, technical support
- for Linux, Red Hat is introducing new corporate support products that, among
- other benefits, integrate with the new software products to provide "24 x 7"
- support for enterprise-wide, mission-critical Red Hat Linux systems.
-
- The new support products include: Red Hat Technical Support Incident Packages
- and Red Hat Technical Support Annual Subscriptions. Red Hat Technical Support
- Incident Packages are available in 10 and 25 incident packs. Technical Support
- Annual Subscriptions are available in two levels, Platinum being the highest,
- featuring unlimited incidents and 24 x 7 availability. (Call center support
- goes live early January 1999.)
-
- The System Builder Edition and the Commercial Server Edition will be available
- for purchase in late December 1998. The support products will be available
- for purchase in early January 1999. All products will be available for Red Hat
- Authorized Resellers through Red Hat's distribution partners.
-
- New Reseller Programs
-
- As part of the new enterprise software and support strategy, Red Hat also
- announces new Red Hat Authorized Reseller Programs. These programs are
- designed to enable channel partners to build successful enterprise accounts
- and business lines around systems and solutions based on Red Hat's enterprise
- software and support products.
-
- The new Red Hat Authorized Reseller Programs will include a specific program
- for system builders who focus primarily on building servers and systems for
- enterprises, bundled with support; and a tiered program for value added
- resellers who focus primarily on consulting and delivery of custom solutions
- and configurations to enterprises, with or without system sales.
-
- These channel programs will feature various levels of co-marketing and
- co-branding; access to Red Hat's new Red Hat Certified Installer and Red Hat
- Certified Engineer training and certification classes (regularly scheduled
- classes for reseller partners and customers start in February 1999); as well
- as other co-marketing and incentive programs.
-
- "These new products and channel programs offer enterprise customers the
- support they've asked for through the channels they know. With the addition of
- our new training and certification offerings, as well as our new professional
- services, we are also giving our authorized resellers the programs, services
- and products they need to build a thriving business around Red Hat Linux,"
- according to Paul McNamara, Red Hat's Vice President of Enterprise Computing.
-
- About Linux
- Linux is the cooperatively developed POSIX-oriented, multi-user, multi-tasking
- operating system used world wide. Linux is used as an exceptional value,
- fully functional UNIX workstation for Internet servers and other applications.
- Red Hat Linux is maintained as "freely distributable" software available from
- many sites on the Internet.
-
- ABOUT RED HAT« SOFTWARE, INC.
- Founded in 1994, Red Hat Software is based in Research Triangle Park, NC,
- where it builds and maintains the award-winning Red Hat Linux operating
- system. Working in cooperation with a huge development team of research,
- academic, and commercial software developers over the Internet, Red Hat's goal
- is to build the most accessible and advanced operating system available
- anywhere. Red Hat Linux for Intel«, DEC Alpha(TM), and Sun SPARC« platforms
- continues to gain recognition in the computer industry: From 1996 to the
- present, Red Hat Linux was twice named InfoWorld's Product of the Year, was
- given a Productivity accolade in Software Development's "Jolt" Awards, was
- named an Environment/Desktop finalist in the Ziff-Davis European Excellence
- Awards, won the editor's choice awards from both the Linux Journal and
- Australian Personal Computing Magazines, and won the "Just Plain Cool" award
-
- LINUX is a trademark of Linus Torvalds. RED HAT is a registered trademark of
- Red Hat Software, Inc. UNIX is a registered trademark of The Open Group.
- INTEL is a registered trademark of Intel Corporation. SPARC is a registered
- trademark of SPARC International, Inc. Products bearing the SPARC trademarks
- are based on an architecture developed by Sun Microsystems, Inc. ALPHA is a
- trademark of Digital Equipment Corporation.
-
- For more information about Red Hat Software and Red Hat products and
- technologies, please call 1-888-REDHAT1 or visit our web site at
- http://www.redhat.com. Reviews encouraged.
-
- ###
-
- CONTACT: Melissa Trenkle London Lee Richards
- Red Hat Software, Inc. Red Hat Software, Inc.
- melissa@redhat.com lee@redhat.com
- 919-547-0012
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